1. Overview

Disconnections can occur due to:

• Unstable internet connections
• Device shutdown or app crash
• Browser timeout or inactivity
• ISP (Internet Service Provider) outages
• Mobile network switching or low signal
• Power failures or system crashes

This policy defines how Lodi646 responds in such situations to balance game fairness and player protection.

2. General Disconnection Rules

• If a player disconnects mid-game, our system will attempt to auto-reconnect within a set window (usually 30–90 seconds).
• For some games, the session may pause temporarily to allow the player to resume.
• If the platform cannot detect a stable reconnection, the session may be terminated.
• Bets placed before the disconnection will generally be honored and settled, provided server logs verify intent and action.
• Lodi646 is not liable for user-side connection issues.

3. Game-Specific Handling of Disconnections

a. Slots

• Most slot games are server-based and store progress securely.
• If disconnected after a spin is initiated, the outcome is recorded automatically and will be displayed upon reconnection.
• Bonus rounds or free spins in progress are typically saved and resumed when you next open the game.

b. Table Games (e.g., Blackjack, Baccarat, Roulette)

• Disconnections before a hand or spin: Bet may not be placed.
• Disconnections after placing a bet: The hand or spin will be resolved server-side, and the result logged.
• The outcome will be reflected in your balance upon next login.

c. Live Casino Games

• These games operate in real-time with live dealers and are time-bound.
• If you disconnect before betting time expires: No bet is placed, and you may miss the round.
• If you disconnect after placing a bet: The game continues as normal, and winnings/losses are calculated.
• Reconnection may not restore the live video stream immediately, but your balance will update based on results.

Note: Live dealer games do not pause for individual disconnections due to fairness and time synchronization across players.

d. Sports Betting

• Bets placed before disconnection are processed normally and remain valid.
• You are responsible for verifying bet slips before placing wagers.
• Live or in-play betting may not allow reconnection in time to update odds or confirm selections.
• If a disconnection prevents the placement of a bet before the market closes or odds change, that bet will not be recorded, and no claim may be made.
• Results and winnings are based on official outcomes as determined by the sportsbook provider.

Always confirm your bet history and use the "My Bets" section to verify transactions after reconnecting.

4. Tournaments and Competitive Play

• Players who disconnect mid-session or mid-match may forfeit the round or receive a score of zero.
• No re-entry or time compensation is guaranteed unless specified in the tournament rules.
• Frequent disconnections may result in suspension from competitive events.

5. User Responsibilities

It is the player’s responsibility to:

• Ensure a stable internet connection before playing.
• Avoid gaming in areas with unreliable mobile data or public Wi-Fi.
• Regularly update browsers, apps, and operating systems.
• Use compatible devices that meet minimum system requirements.

Lodi646 is not liable for losses incurred due to:

• Device malfunction
• ISP limitations
• User negligence or environment-related interruptions

6. Fair Play and Abuse Prevention

We monitor connection patterns to prevent exploitation of disconnections for tactical advantage. You may be flagged or restricted for:

• Repeated mid-game disconnections
• Suspicious timing of disconnects (e.g., during high-value hands)
• Using VPNs or proxies to mask identity or trigger disconnects

Such behavior may lead to:

• Forfeiture of winnings
• Temporary account suspension
• Permanent ban for repeat abuse

7. Server-Side Failures

In rare cases of Lodi646 server outages, we guarantee:

• Restoration of account balances to the state before the disruption
• Resolution of incomplete bets in the fairest way possible
• Cancellation and refunding of affected rounds or tournaments

We will post official notices and status updates in case of systemic downtime.

8. Reporting and Support

If you believe a disconnection affected your game unfairly:

• Contact our Customer Support Team within 24 hours
• Provide relevant details (game ID, timestamp, bet size, etc.)
• We will investigate server logs and game history to determine the outcome

• Email: [email protected]
• Live Chat: Available 24/7 on https://lodi646.io

9. No Liability Clause

Lodi646 Casino is not liable for:

• Any loss of winnings or potential payouts due to personal device or network issues
• Missed bets, promotions, or tournaments resulting from disconnection
• Emotional, financial, or reputational impact due to connection loss

Stay Connected and Accept the Risk

Disconnections are part of the online experience. At Lodi646 casino, we do everything we can to ensure game integrity and give players a chance to reconnect. However, we encourage all users to take the necessary steps to maintain a strong connection and understand the inherent risks of online gaming.